Every review. Every platform.
One command center.
Fetch crawls Google, Yelp, Facebook, and 11 more platforms — then distills thousands of client opinions into a single reputation dashboard built for vet clinics, groomers, and pet boarding networks.
of pet owners choose a vet based on online reviews
Yet the average independent clinic monitors fewer than 2 platforms manually. The gap between what clients read and what owners know is where revenue disappears.
More visits for businesses with 4.5+ star rating
Of unhappy clients never complain — they just leave
Platforms Fetch monitors simultaneously
Average time saved per review response drafted by AI
Every data layer,
one command center.
The Fetch dashboard surfaces what matters — before you ask. Sentiment shifts, competitor moves, unanswered reviews — all triaged before your first coffee.
Sentiment Trend
7-month rolling · all locations
Net Promoter Score
Reviews This Month
Keyword Frequency
Top mentions · last 30 days
Response Rate
Industry avg: 31%
↑ 63 pts above industry average
Market Position
Local competitor comparison
↑ You lead the market by 0.3 stars and 26 NPS points
AI Response Draft
Tone: warm · brand-matched
"Dr. Chen was absolutely wonderful with our anxious rescue. Will never go anywhere else."
Live Review Feed
Real-time · all platforms
"Dr. Chen was absolutely wonderful with our anxious rescue. Will never go anywhere else."
"Waited 45 minutes past appointment. No explanation given."
"Biscuit looks amazing! The team clearly loves what they do."
"Good vet but parking situation needs improvement."
Unmanaged reviews are revenue leaking through the floor.
A single unanswered 2-star review costs an average clinic 3–7 prospective clients. At $280 average lifetime value, that's $840–$1,960 per silent complaint. Fetch closes the loop automatically.
From solo groomers to
12-clinic networks.
Fetch scales to the size of your operation — whether you're watching one Google listing or aggregating NPS across a franchise. Same command center, different altitude.
Before Fetch, I had a spreadsheet with tabs for Google, Yelp, and Facebook. My office manager spent 3 hours every Monday just compiling the weekend reviews. Now I open one screen at 6am and everything's already triaged. We responded to 94% of reviews last month — up from 12%.
Dr. Margaret Osei
Medical Director
Heartland Veterinary Group
Key Result
+34 NPS points in 6 months